Privacy Policy
Last Updated: April 14, 2025
1. Introduction
Datrio Whatsapp Shop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect information about you in various ways, including:
- Personal Data: Name, email address, phone number, and other identifiers you provide when signing up or contacting us.
- Usage Data: Information on how you access and use our services.
- WhatsApp Communication Data: When you interact with our AI agents, we store conversation data to improve our services.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track activity and collect certain information.
3. How We Use Your Information
We may use the information we collect about you for various purposes, including:
- Providing, maintaining, and improving our services
- Processing transactions and sending related information
- Responding to customer service requests
- Sending promotional communications
- Training and improving our AI systems
- Analyzing usage patterns to enhance user experience
4. Disclosure of Your Information
We may share information in the following situations:
- With service providers who perform services for us
- To comply with legal obligations
- To protect and defend our rights and property
- With your consent or at your direction
5. Data Security
We implement appropriate security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your information
- The right to rectify inaccurate information
- The right to request deletion of your information
- The right to restrict or object to processing
- The right to data portability
7. Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:privacy@datrio.ai