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Terms of Service

Last Updated April 14, 2025

1. Agreement to Terms

By accessing or using Datrio Whatsapp Shop ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

2. Description of Service

Datrio Whatsapp Shop provides AI-powered tools and services for WhatsApp Business accounts, including customer support automation, booking management, and document-based inquiries.

3. User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for safeguarding the password and for all activities that occur under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

4. Subscription and Payments

Some aspects of the Service may be provided for a fee. You will be required to select a payment plan and provide accurate payment information. By submitting payment information, you authorize us to charge your payment method for the fees associated with your subscription.

All fees are exclusive of taxes unless otherwise stated. You are responsible for any taxes that apply to your subscription.

5. Content and Data Ownership

You retain all rights to the content and data you upload, post, or otherwise make available through the Service. By uploading content, you grant us a worldwide, non-exclusive license to use, reproduce, and display such content solely for the purpose of providing the Service to you.

6. Acceptable Use

You agree not to use the Service to:

  • Violate any laws or regulations
  • Infringe the intellectual property rights of others
  • Send spam or unsolicited messages
  • Distribute malware or viruses
  • Harm minors in any way
  • Engage in any conduct that restricts or inhibits anyone's use of the Service

7. Termination

We may terminate or suspend your account at any time, without prior notice or liability, for any reason, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

8. Limitation of Liability

In no event shall Datrio Whatsapp Shop, its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

9. Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:legal@datrio.ai